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Question: Call center jobs in india?

How much does a call Centre worker earn in India?

In India, the customer service jobs are known to be respectable and well-paying, enough to give Krishna the income, and the title, to become a suitable bachelor. While a typical wage earner earns 5,000 rupees a month, a call center employee takes in as much as 15,000 rupees (300 dollars).

How can I get job in call center?

Check them out today, and you too will become the star of your call center agent team!

  1. Break the negative stereotype.
  2. Absorb knowledge.
  3. Always be polite and helpful – even with rude customers.
  4. Don’t be too hard on yourself.
  5. Energize your work environment.
  6. Make work fun.

What is the salary of call Centre job?

Call Center Salaries

Job Title Salary
IBM Call Center salaries – 1 salaries reported ₹ 12,458/mo
Amazon Call Center salaries – 1 salaries reported ₹ 16,610/mo
ICICI Bank Call Center salaries – 1 salaries reported ₹ 17,325/mo
Microsoft Call Center salaries – 1 salaries reported ₹ 24,001/mo
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What is call center job salary?

Salary– 17500 ctc plus incentives.

How many calls do call Centre workers take a day?

As mentioned earlier, call center agents can take up to 50 calls a day, and not every one is resolved during the first call. Some calls will require a follow-up that may last days or weeks after the first interaction.

How do you love your call center job?


  1. Learn your phonetic alphabet.
  2. Know your scripts.
  3. Be polite and helpful – even when customers are rude to you.
  4. Don’t put your call on mute to finish your conversation with your colleagues.
  5. Make a note of your favourite call every day.
  6. Have a hang up race with your co-workers.

How can I succeed in call center?

Top skills of a successful call center agent

  1. Knowledge Retention. An agent’s mission is to provide the highest quality support to customers.
  2. Attention to Detail. Being a call center agent can sometimes be monotonous.
  3. Organization.
  4. Flexibility.
  5. Friendly.
  6. Calm Under Pressure.
  7. Effective Communication Skills.
  8. Speed.

Do call center jobs pay well?

As of Mar 16, 2021, the average hourly pay for the Call Center jobs category in the United States is $18.03 an hour. People working within the Call Center category in your area are making on average $20 per hour, or $1.75 (10%) more than the national average hourly salary of $18.03.

What is the salary of BPO in India?

BPO Company Jobs by Salary

Job Title Range
Job Title:Customer Care Executive Range:₹106k – ₹416k
Quality Assurance (QA) Specialist Range:₹208k – ₹1m (Estimated *)
Customer Service Team Leader Range:₹108k – ₹389k (Estimated *)
Operations Team Leader Range:₹171k – ₹889k (Estimated *)
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Which call center pays highest in India?

Highest paying cities in India for Inbound Call Center Representatives

  • Noida, Uttar Pradesh. 26 salaries reported. ₹20,220. per month.
  • Mumbai, Maharashtra. 15 salaries reported. ₹19,591.
  • Faridabad, Haryana. 17 salaries reported. ₹18,484.
  • Gurgaon, Haryana. 6 salaries reported. ₹17,990.
  • New Delhi, Delhi. 42 salaries reported. ₹17,209.

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Is it hard working in a call center?

Call center life is hard work, but the hardest things in life are usually the most rewarding. While it’s tough work, you will learn coveted skills and gain valuable experiences as a call center agent that can propel your career forward.

What qualifications do you need to work in a call Centre?

You’ll need:

  • customer service skills.
  • to be thorough and pay attention to detail.
  • the ability to work well with others.
  • sensitivity and understanding.
  • patience and the ability to remain calm in stressful situations.
  • the ability to accept criticism and work well under pressure.
  • excellent verbal communication skills.

What is BPO call center?

Business process outsourcing is the act of outsourcing some aspect of your business’s operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.

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